Investigating job burnout and its dimensions in the personnel of selected military clinics in Tehran in 2018

Abstract

Background and Aim: Job burnout is a state of physical or emotional exhaustion that leads to reduced accomplishment in the workplace. The aim of this study was to investigatee job burnout and its dimensions in the personnel of selected military clinics in Tehran in 2018 Methods: In this descriptive-analytic study, all healthcare staff working in the military clinics in Tehran, Iran in 2018 was surveyed ehtgnisu “Maslach Burnout Inventory” (MBI) questionnaire. Maslach's questionnaire has two parts: frequency and severity; and three dimensions: emotional exhaustion, depersonalization and personal accomplishment. Results: This study included 193 people with an average age of 31.82 years. A total of 152 (78.7) were male and 41 (21.3) were female. Scores in the severity of burnout dimensions were: emotional exhaustion: 47.15, depersonalization: 54.93), personal accomplishment: 50.27; all were considered a high level. There was a significant relationship between burnout dimensions and htis work experience and marital status. There was a significant relationship between emotional exhaustion and job interest, education and marital status. There was a significant relationship between personal accomplishment and both age and work experience. In the emotional exhaustion dimension, education variable and in the personal accomplishment dimension, the work experience variable and in job burnout, work experience variable had the highest effects. Conclusion: Generally, job burnout and its dimensions are at a high level in staff in military clinics. Therefore, for reducing job burnout and providing quality services, we need to support and provide regular programs for military staff. © 2019 Baqiyatallah University of Medical Sciences. All rights reserved.